Frequently Asked Questions
- We now use email addresses as our usernames! - One less thing to remember. Bonus!
- I still can't seem to login! - Are you using the right email address? Or are you still having problems? Please contact us at email@example.com.
- I have the right email address and password but I still can't log in. Have you paid? Please login to your paygate account and complete your subscription.
- Trying to register...but it says my email address is already taken. You already have an account. Log in here and complete your subscription by following the details in the grey box.
- What payment options do you have? We only accept PayPal and checks. If you sign up for our 1 year account, you can use a credit card, but PayPal will still process it.
- Can I phone you to pay? We cannot take credit cards over the phone. We don't have the facilities to do that.